All information you need about Kiev / Kyiv, Ukraine. Communications: Phone Calls

Kiev / Kyiv..... one of the greatest cities in Europe. Honore de Balzac, the famous French novelist, wrote: "Petersburg is a young city, Moscow is an ancient city, but Kyiv is the eternal city. It is a Northern Rome."

Welcome to GoKiev.info - Communications. Phone Calls

Ukraine (similarly to most of ex-Soviet Union countries) employs a four-level (local, zone, country, international) open dialing plan. Nearly in every house or an apartment in Kyiv you'll find the local phone. If you are renting a flat, usually the landlord will cut the 8 number off, which means you wouldn't be able to call long distance but you could call all Kyiv (land) numbers and mostly all CDMA numbers for free. Note, that you will not be able to call mobile or cell phones as well, because they start from 8.

JSC Ukrtelecom (Ukrainian: Укртелеком) is Ukraine's monopolist government-owned telephone company, also active on other telecommunications markets like Internet service providing. It is the largest telecom communication carrier of fixed telephony in Ukraine, which operates more than 10 million of telephone lines, and the leader among Internet providers in Ukraine. The Company covers about 71% of the local telephony market and 83% of long-distance and international telephony market. The Company incorporates 32 branches, one of which is Utel. Now Ukrtelecom is a co-owner of 14 international submarine transmission systems, such as ITUR and BSFOCS, and a member of TEL and TAE projects. (read more Ukrtelecom Official web)

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Ukraine Country Code: +380
International Call Prefix: 8~10
National Kyiv (Kiev) Code: 8 ~ 044 XXX XX XX
International Kyiv Code: +38 044 XXX XX XX
Mobile Call Prefix:
     *internationally or mobile to mobile: +38 (operator code, for ex. Kyivstar 067) XXX XX XX
     *in-country or mobile to mobile: 8 (operator code, for ex. Kyivstar 067) XXX XX XX
     For all non-local numbers, the required trunk prefix is '8' followed by an auxiliary dial tone after it. Then with the following "2" for in-zone calls, "0" for in-country or and cell phone calls, none to toll-free, premium-rate and other special zones (e.g. 800, 900 etc.), and "10" for international calls. Mainly for historical reasons, zone codes are very often named with a leading "0", e.g. 044 instead of 44.

For example, to call Seattle from Ukraine, you'll need to dial: 8 ~ 10 1 206 XXX-XX-XX , where
~ long dial tone
8 10 - International Call Prefix
1 - USA code
206 - code of Seattle
XXX-XX-XX - telephone number

To call Kiev from abroad you would dial:
International Call Prefix of your country
380 - International code of Ukraine
44 - code of the city (Kiev)
Telephone number

To call Odesa from Kiev you would dial: 8 ~ 0482 XX-XX-XX or 8 ~ 048 XXX-XX-XX*
~ long dial tone
80 - National code of Ukraine
48 or 482 - code of the city (Odesa)
XX-XX-XX or XXX-XX-XX - telephone number

* - Note, the difference in code depends on how many digits the telephone number has (in Odesa, Dnipropetrovs'k, Donetsk, Zaporizhzhya, and some other cities. The reason is the change of the telephone system in the given cities): for ex. with the number 34-54-82 (6 digits) you should dial the code 482, but with the number 325-64-75 (7 digits) you should dial the code 48

To call Ukraine mobile number from abroad you would dial:
International Call Prefix of your country
380 - International code of Ukraine
67 - code of the mobile operator (for ex. Kyivstar. Look for the ; --> mobile operators available in Ukraine here <--)
XXX-XX-XX - telephone number

To call Ukraine mobile number from the local line in Ukraine you would dial: 8 ~ 067 XXX-XX-XX
~ long dial tone
80 - National code of Ukraine
67 - code of the mobile operator (for ex. Kyivstar. Look for the --> mobile operators available in Ukraine here <--)
XXX-XX-XX - telephone number

To call Ukraine mobile number from the Ukrainian mobile in Ukraine you would dial: 80 67 XXX-XX-XX or +380 67 XXX-XX-XX
80 - National code of Ukraine
67 - code of the mobile operator (for ex. Kyivstar. Look for the --> mobile operators available in Ukraine here <--)
XXX-XX-XX - telephone number

To call Ukraine mobile number from the mobile via roaming in Ukraine you would dial: +380 67 XXX-XX-XX
80 - National code of Ukraine
67 - code of the mobile operator (for ex. Kyivstar. Look for the --> mobile operators available in Ukraine here <--)
XXX-XX-XX - telephone number

There are also public phones availabe throughout the city. Usually every post Office has got a public phone as well. See the location of the Post Offices in Kyiv (Kiev) here. Usually these phones are blue and to make a call you'll need a calling card. You can purchase calling cards at the Post Offices, any Press Kiosks or Stands which cell mobile/internet/calling cards. Some of the public phones could be used without a crad but with coins. Usually such phones are silver and located inside the metro. You can find them at the train station as well.

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Calling Cards:

Welcome to GoKiev.info - Communications. Useful Phone Numbers.

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Emergency Services:
- Fire Fighting and Rescue Service: 01
- Police: 02
- First Aid / Ambulance: 03
- Natural Gas Emergency Service: 04
- Rescue Service: 289-7013 / 285-2447 / 280-9442
- Water, Electric and Sewerage Systems Emergency Service: 057
- Water Supply Networks Emergency Service: 081
- Kyivenegrgo Emergency Service: 088
- Emergency Door Opening: 466-1706
- Car Towing: 425-0468

Information Services:
- Ukrtelecom Information Services: 052
- Ukrtelecom Long Distance Calls Information Service: 079
- Phone directory Assistance:
* Ukrtelecom: Local 09 / In-country: 9909111
* Kyiv Business Information Services: 059
- All-Ukraine Business Information Services: 592-0909 / 331-1636
- Central Post Office (information services): 065
- Intercity Phone Directory Assistance: 072
- Intercity Calls Operator: 8-11, 8-13
- Intercity Calls Operator (from the hotels only): 074
- Intenational Calls Operator: 8-191, 8-192, 8-193, 8-194, 8-195
- Exact Time Service: 060
- Weather Forecast: 001

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Medical Services:
- Information about Hospitalized Patients: 003
- Pharmacy Information Service: 067
- First Aid / Ambulance: 03
- Medical Psychological Service: 456-1702 / 456-1725
- Veterinarian Services (Fauna-Service 24/7): 278-8803 / 289-7744

Administrative Services:
- Presidential Secretariat Information Services: 226-2077
- Verkhovna Rada Information Service: 255-3333
- Kyiv City Administration Information Services: 051
- Cabinet of Ministers of Ukraine: 253-3309
- State Ecology / Control Board in Kyiv: 417-8120
- Central Kyiv Consumer Rights Protection Department: 463-7973 / 463-7032

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Note: The information contained herein is intended for informational purposes only. GoKiev.info (U.B.K.) seeks to collect the most accurate and up to date information possible but of course, specific details are subject to change at short notice - something for which we cannot be held accountable. If you find a mistake, please feel free to let us know at gokiev@email.ua

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